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For 3 years I have had a squirrel problem in my attic and a pesky heron landing on my pool screen and leaving me "presents". I searched for a solution and, after several attempts with other companies, I found the right solution, the Wildlife Solution. The reason it was the right solution is clearly because of Robert Hall, their Field Technician. Mr. Hall was the most courteous, professional, expert, considerate, and thorough person. He went beyond the norm to correct the problems. I gladly paid the fees, because his customer service was EXCELLENT. At the end of the day, Wildlife Solutions is just another pest control company, however, with a representative like Robert Hall, Wildlife Solutions transcended to the PREMIER AND ONLY Pest Control company to ever consider. Whoever owns Wildlife Solutions or oversees Mr. Hall's activities should do the following: 1. Thank him in the most generous way possible, 2. Learn his customer service techniques that he employs so naturally, and 3. Implement those techniques throughout the company. Thank you for sending Mr. Hall to help us with our problem....a problem that is now SOLVED! |
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- Kevin H. of Palm Harbor, FL |
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Thank you for returning the $235 overpayment. I appreciate your honesty and was very happy to receive it. Social Security checks do not go very far and nowhere in my budget were opossums listed! To Ken, Trent, Robert, and Sean: You were all very nice, polite and professional. Please don't take this personally, but I hope I never have to see you again! (This is unless you are in the neighborhood picking up opossums and stop to say hello.) I wish you all well and happy trapping! |
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- Shirley S. of Lakeland, FL |
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Andrew, Sean, and Bryan came out to a service call for us to perform work to help get rid of some house guest that didn't belong. When I came home from work they were all very nice and I was explained everything in detail they had done, which was a lot, to help resolve the problem at hand. Everything was very detailed and done with the most expertise. I know in the world we live in now it's few and far between when we take time to stop and say thank you for a job well done. Please pass along to Andrew, Sean and Bryan to keep on doing what they do because they do it very well. Robert, thank you for all your return trips and continued service to the highest level. Thank you. |
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- Ramona T. of Brooksville, FL |
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This is the second time we've used your services and I have been extremely satisfied on both occasions. The first time was four years ago when we had possums living in our crawl space underneath the house. The gentleman (can't recall his name) professionally answered all my questions, properly set the traps, captured them, cleaned up any waste left behind and sealed up the area where they were entering in. I have had no further problems with possums... YAY!!! However, squirrels moved into our attic a few weeks ago driving us nuts. I didn't hesitate to call your company again and Greg came to the rescue! Although he had a difficult job facing him, he was not to be undone. The squirrels were entering through the chimney area strategically located on a very high pitched roof. Once he conquered the difficult task of setting a trap there, he was faced with other obstacles in the attic. A wall prevented him from being able to set traps where they needed to be. Again, not to be undone, Greg creatively found a way to get himself, his latter, and traps in position to capture the squirrels. Mission accomplished... YAY!!! He captured mom, dad, and two baby squirrels in a timely manner and professionally sealed the entrance areas. It was a pleasure to work with Greg and I will certainly use your company again should I have any other problems... surely we won't, right? Thanks to Wildlife Solutions I have been sealed from the bottom of my feet to the top of my head!!! Thanks again Greg! |
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- Linda W. of Chattanooga, TN |
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We want to thank Leigh Ann and her team for outstanding intervention dealing with the wildlife preserve in our attic! Throughout the weeks of extensive work necessary to deal with damage from raccoons and other animals, Leigh Ann not only was exceptionally professional, humane to the animals, reliable and wonderful to work with, she went above and beyond what we expected in being responsive day and night to the situation. Based on our experience with Leigh Ann, we will continue to highly recommend Wildlife Solutions to others. |
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- Naomi and Steven of Columbia, SC |
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Thanks to Wildlife Solutions for a quick response and a job well done. We appreciate all the employees that helped us. With a special thanks to our knowledgeable technician, Andy Moore. Andy was professional,kind and really courteous to both myself and my elderly aunt. His explanation of the problem and solutions were exceptional. Thanks Andy!! We would recommend Wildlife Solutions to anyone.
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- Mary Ann of Nashville, TN |
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Thanks Greg! We are so happy with the services provided by Greg at our home in Louisville, TN He captured all the raccoons that had been living around our home for years. Being the animal lover I am, I had to be assured this was being done in a humane way, and that they would be released in a place they could thrive. Greg explained everything and was kind about it. I could see that he too, loved animals and loved his job and had respect for all of God's creatures. He captured all the raccoons, but if any new ones appear, we will call the company back for another week of service. WELL worth our money.
Thank you Greg!
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- Kay and Steve in Louisville, TN |
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We began hearing strange noises in the attic a few weeks ago and called three animal removal firms including yours. You were the most prompt with a return call so Erik was assigned as our Field Technician. He discovered raccoons, squirrels and rats had been inhabiting our attic. We felt violated but Erik went right to work and within two weeks, he trapped several raccoons and opossums lurking around our property and fogged the attic. Erik stopped by almost daily to check the traps and keep the process moving. Robert and his crew were here on Monday to seal our roof and all possible entries. Erik gave us outstanding service, is intelligent and was compassionate with our needs. Erik and Robert are great ambassadors for your firm. We highly recommend your service for anyone unfortunate enough to need it. |
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- Don M. of Florida |
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I want to write a few words of thanks to Aaron and your company in appreciation of the manner in which you all solved my problem of the squirrels in the attic. When first I called your company for help, your response was immediate; Aaron came the same day to assess the situation. The following day Aaron installed a trap and there was a quick catch. Not only a squirrel but a lactating squirrel was trapped. Subsequent days brought two more squirrels, babies, in the two traps that had been set. After a few days when it had been determined squirrels would no longer be able to enter the closed entry, Aaron arranged for Brad to begin his task of removing the old insulation and installing the new. These gentlemen were very professional and meticulous in their work. They cleaned up any mess that resulted from the job and disposed of the debris. You and your crew did an excellent job and answered all my questions readily. I would be happy to recommend Wildlife Solutions any time. It was a pleasure to work with a company that kept its word in all respects.
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- Dorothy D. of Deltona, FL |
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We had Leigh Ann out yesterday concerning our Bats. What a professional person. She is well versed on the subject of bats & wild animals. She quickly satisfied our worries and will start on Wednesday getting rid of & preventing our problems. You don't see her kind of customer service in the business world today. We have a new and very good friend. Thanks so much Leigh Ann. PS: I slept better last night. |
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- Sonny Y. of Irmo, SC |
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I am e-mailing you today to say thank you. I just have to tell you, it was an absolute pleasure working with your company. I contacted you to help me with a raccoon family that had moved into my attic. I have to tell you I was more than pleased with every person I spoke to in your company.
After I called you, the next day a gentleman named Aaron came to my home to do the inspection. I hope you know what an asset you have in him. He was very professional, very knowledgeable, and very patient. He answered every question and explained in detail why things had to be done. His work ethic surpasses most which is very rare in today’s world. You can just see the dedication and respect he possesses for his job. I was always able to make contact with him and if I had to leave a voice mail, he always returned my calls shortly thereafter. You truly have a great professional working for your company in Aaron.
I hope that I do not have to call upon your services in the future, but if I do I will not hesitate to dial your number. Because of my dealings with everyone in your company, I will be a customer for life. I have already and will continue to recommend you to everyone I speak with should they have any problems. So, thank you very much for the impeccable services I received from your company.
Best Regards from a very happy customer, |
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- Lynda B. of Cocoa, FL |
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We have enjoyed working with Leigh Ann in ridding our home of "critters". Leigh Ann is personable, professional, and prompt. She always arrives when scheduled, and you can tell that she enjoys what she does. She also educated us on animals, animal capture and control, and on how to seal our home to prevent animals from getting in again. We would absolutely recommend her to our friends and family. |
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- Beth |
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I want to thank you for all your help and professional expertise with my otter problem. You have a non replaceable asset in Clent Wilkinson. He is a top shelf man as well as a top shelf field operative. With his help and your help we have successfully practiced humane relocation of two otters so far from my fish farm. Possibly another but time will tell on that prediction. Working with Clent in the removal of the raccoons late last year was successful as well. The raccoons had cost me thousands of dollars of damage. Again successful humane capture and relocation.
I thank you from the bottom of my heart for your help, assistance and understanding on my particular very unusual situation here at the fish farm. You have saved me money as well as allowing relocation of animals being run out of their environments due to over population by man. So little is thought about that statistic. Less environment for animals to successfully live and reproduce is overlooked and covered up by the ones that have no concerns for wildlife.
I will and have already told my story and praised Wildlife Solutions for your efforts to ensure the preservation of wildlife. Thank you is not enough praise of how I feel. Your have really made me think there is some hope out there for our indigenous species and your efforts for man to co-exist with nature. Thank you for working with me on my problem and going way above and beyond the call of duty. Clent is wonderful to work with and a pleasure to be around. |
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- Michael R. of Elkton, FL |
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Just wanted you to know that, although I was originally nervous about paying the big bucks for your service, I am now an official fan. I contracted with you in 2006 after rats had chewed through my electrical wires in the attic. Your company rid my home of the pests. Then a month or so ago, they were back! Eben was johnny-on-the-spot, found where they had gotten in, put up traps, replaced the baseboard in the pantry, and generally was most helpful. He even showed up on the weekends. And it didn't cost me a penny. So, now I''m rat-free again and most thankful. |
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- Caroline H of Mt. Pleasant, SC |
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I appreciated seeing the professionalism you exhibited in how you do your job and how those working with you do their jobs. I hope we don't have to bring you back again but be assured that if I hear of anyone with a pest problem I'll strongly recommend they contact you. I know a little about wildlife and could have done the trapping but my wife wouldn't allow me to do the repairs so I enjoyed seeing how you handled our squirrel problem. Well done! Thanks again. |
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- Jim D. of Florida |
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Leigh Ann was very professional, courteous, and pleasant to work with, as were Eric and Mathias. They are very good at what they do. We would definitely recommend them. I'm glad we used this company. |
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- PT in Columbia, SC |
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In this time in which people are always eager to complain about what went wrong in dealing with businesses, and rightly so, so seldom do they let anyone know how well other incidents and actions of a company, and especially their employees, turned out. This is one of those letters.
Robert should be commended for his "fantastic"attitude. He took time to listen to me, made recommendations, for what I considered to be a truly tragic situation, and made all arrangements that needed to "save" me. What was truly amazing is that every time he made an appointment to take the necessary steps to rid me of my unwelcome pests, he came and everything took place exactly as he prearranged. Thank you Robert for your amazing concern and compassion for my situation and your helpfulness.
As well, the two men, Justin and Greg, who cleaned and completed the insulation in my attic also need to be commended. They were not only gentlemen, but worked non-stop until the job was completed. They made no jokes, didn't sit around, and were always aware of the environment around them (my personal items) and totally cleaned up after they completed.
I was truly impressed by everyone's performance. Obviously I've never been in such a situation that I felt the need to move because of the rats. Robert and his fellow workers were always professional, polite and truly compassionate about my situation, so I wanted to let you know I am truly impressed by your company, would definitely recommend you to others, and wish you all the best in your continuance. |
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- Lola M. of Holiday, FL |
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Just wanted to let you know how much I really appreciated Mike's professionalism and courtesy when he was called to my home in July to find a very special cat in our attic. He was so kind when he found out that the cat had also become a pet to our family and that it may have also been poisoned. The cat is very much missed! I can't thank Mike enough for all the help and advice he offered. I have recommended Mike and his fantastic company, Wildlife Solutions, to many people and I gave one of his cards to a Realtor just last week and highly praised him and his company.
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- Judy and Julane |
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The service provided by Leigh Anne in your Columbia, SC location was great! She was the consummate professional. She executed her work plan to the letter. She delivered on all our expectations. She explained everything she was going to do and exactly when she was going to do it. That was a big plus considering our busy schedules. Leigh Anne educated us about our pest problem, and, with the work she performed, we are very confident that our problem was solved. |
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- Alvan T. of South Carolina |
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Thank you, Mike, and Wildlife Solutions for your hard work and great service. And a special thanks for locating our new doggy door. That was above the call of duty. Please tell all those who came out here that I appreciate everything. You have no idea how great it feels not to be sharing the house with a rat. |
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- Beth B. and Athena (the family dog) |
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I am writing to commend one of your technicians, Greg. Last week he placed traps in our rear yard – in order to capture a groundhog that’s been “munching” on my garden these past five years. It had driven me “nuts” the entire time – I’m sooooo pleased the problem was solved within 2 days – along with a nasty possum! I was impressed with Greg's professionalism, courtesy & knowledge of the work he did for us.
Glad I called – Wildlife Solutions!
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- Ruthellen N. |
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I would like to commend Robert for his exemplary performance in ridding my home of RATS. This was a harrowing two month adventure. The first company I called spent a lot of time telling me how hard it was to rid a house with a flat roof of these pests. I travel for business often, leaving my wife at home in a rat infested house, complete with noises in the night and bites taken from food in the kitchen. Robert was instrumental in isolating and catching the rats, which required many visits. Robert taught me more about varmints than I will ever want to know. His dedication to the mission of Wildlife Solutions is to be applauded. In addition to being an expert pest exterminator, he is a fine man and someone whom I now consider to be my friend. Thank you for a fine job! |
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- Tony M. |
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Please allow me this opportunity to thank Wildlife Solutions for the outstanding service recently rendered by your technician, Greg. This was my first experience dealing with such a problem. The local Animal Control didn't even return my call. The Yellow Pages gave me a few choices. I dismissed the first company with an, "I'll be in touch". I then called Wildlife Solutions. During his evaluation, and the entire time of service, Greg exhibited courteous professionalism and impressive knowledge of the subject. The examination was very thorough and left me with confidence in him and your company. Greg was very diligent from the trapping through to the sealing of the entry point. Lastly, the price for services was very reasonably set. I highly recommend Wildlife Solutions! Should the need arise in the future, my first and only call shall be to you! |
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- Linda G. of Chattanooga, TN |
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We want to thank you for the good job done in removing critters from our attic and providing new insulation. It was work well done! |
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- B. Porter |
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I was very well pleased with the services performed by your company and especially your field technician Brenner. He was thorough and spent a lot of time making sure that my problem was taken care of completely. I had a squirrel and raccoon problem. Brenner is very well versed about wildlife and knows what he is doing, a natural for the job, I have complete confidence in his work. If I ever have another wildlife problem I will call Wildlife Solutions. |
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- Edward S. of Lake Mary, FL |
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I purchased a service package from Wildlife Solutions in November of 2009 from Eben McDermott, the Mount Pleasant Senior Field Technician.
Eben was extremely considerate and professional in taking care of the issues which involved numerous visits to my home. Eben worked with my schedule and made sure that all my questions and concerns were taken care of.
Hopefully there will be no further need for services, but I feel confident that if I have a need, Eben will respond to my needs. I would recommend Eben at Wildlife Solutions to anyone because of his honesty, positive attitude and quick response to take care of the problems I had with rodents.
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- Sandra P. from Mt Pleasant, SC. |
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I wanted to let you know that I am extremely pleased with service that your company has given me during the past five years. We have been critter free since you placed barriers where needed. During Christmas week a rat-like sound was heard and Evan took care of it. This was just a few weeks before the warranty was to run out and it was taken care of with no questions and no charge. Sometimes it is rare to find a company who will follow through, and is as committed as your company. |
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- Craig R. of Mt. Pleasant, SC |
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I just want to write to say how pleased I am and have been with the service that I received from Eben, Wildlife Solutions, Charleston, SC. He is most courteous and professional and very prompt in returning calls. He makes appointments with concern for the customer''s schedule and is always on time.I would highly recommend your company based on my experience with Eben, a fine representative in the field! You are fortunate to have him as an employee. |
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- Julia C. of Charleston, SC |
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From the very first time I needed your services you have been unbelievable. By the next day you came and took care of our problems and follow-up soon followed. I would recommend your company to anyone who needs your services. Thank-you for "taking care of us". |
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- Suzanne S. of Goose Creek, SC |
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A technician from your company recently addressed a squirrel problem at our house. He trapped the squirrels for later release, sealed the attic, etc. The technician was competent and professional in his work. He was always friendly and caring and was helpful in his responses to my calls. |
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- Beth B. of Columbia, SC |
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Please accept my appreciation and gratitude for the fine job done by Mr. Robert Hall and his co-workers in ridding our house of squirrels. They were conscientious and totally respectful and professional.
They located the animals, trapped them in a humane manner, cleaned and treated the areas, and sealed off all entrances and exits.
They were forthcoming in answering all questions and offering suggestions.
I intend to recommend highly your company to one and all. Please keep up the excellent work.
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- Mary Ann R. of Largo, FL |
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On a quiet October afternoon I began hearing noises coming from my attic. It occurred to me that there might be a critter taking up residence in the attic. In a panic I rushed for the telephone book to look up the number for this problem. In the yellow pages I found the ad for Wildlife Solutions, the ad grabbed my attention. I called the number and the next day Robert Hall came to my front door and became my hero! And, yes it is true they do have zebra painted vehicles. Robert went straight to work and indeed did determine I had unwanted guests. I can't say enough about Wildlife Solutions and Robert. Both are very professional, strong work ethic, knowledgeable and good communicators. Robert would even call me to be sure I was doing ok, after he had left my house, especially on the day he left traps in the attic. I have recommended this company and Robert to several neighbors and family and will continue to do so in the future. |
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- Donna T of Odessa, FL |
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Your technician worked on our house to eradicate some squirrels that were using our attic as "Party Central". Your technician is a meticulous professional and a great communicator with the customer concerning what is needed, why it is needed, and what is being done. One would believe, with his attention to detail and his patience with the customer, that we were the only ones on his schedule! Though that is far from the truth, his focus on us and our problems made it seem we were "the only ones!" I am very impressed with his work ethic, the quality of his work, the dependability of his word, and the results of his labor. If your company could associate only employees of his caliber, you would own the world of business! ~~~ Goodbye Squirrels! |
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- Barbara T. |
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I called your company when I heard scratching and gnawing in the attic and walls of my home. Wildlife Solutions was very professional. The field technician was on time and inspected everything. He crawled in the attic and climbed on the roof. He worked to solve the problem and get rid of the creatures that had invaded my home. He did not hesitate when I asked him to reinspect my attic. There is no more noise in the walls or attic. I am completely satisfied with the service and the warranty. I have already recommended Wildlife Solutions to my neighbor.. |
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- Sandra H. of Knoxville, TN |
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We are very impressed with Robert and your company. Your business exceeds our expectations. We are happy with the results and appreciate the professional and friendly manner of Robert and all the workers that came to repair and close the entry points in our roof so animals cannot get back in the attic. Thank you for a job well done. |
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- John L of Palm Harbor, FL |
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I am writing to commend Robert for his honesty, integrity, friendliness, and willingness to go above and beyond the call of duty. Robert helped us to rid our attic of rats and squirrels last December and January. He was great to work with. I just want to say that Robert speaks well for your company. He made a great impression on my mother and me and did a wonderful, professional, and cheerful job. |
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- Linda R. of Palm Harbor, FL |
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Please be advised that the representative, Robert, that you sent to take care of the rodent, is a dedicated individual who is serious in completing his job. He has been patient, polite, appropriately dressed, and understanding. He has used several different methods to accomplish his goal, which was a unique and a challenging one for a smart stubborn and strong rodent. He is to be commended for his fine work. |
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- Gabriel S |
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I just wanted to tell you how pleased I have been with your services. I became a client about 2 years ago and have several episodes of having unexpected guests in my attic. Your service techs have been very willing to respond rapidly and professionally. Our current tech is Robert who is fantastic. He has been very attentive, easy to schedule with, and even calls the day after his visit to see if everything is OK. He goes above and beyond the call of duty. I couldn’t be happier with your company. |
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- Larry P. of Sarasota, FL |
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This e-mail memorandum is for the purpose of thanking you and your team for services performed in helping solve the bird problem at our home here in Punta Gorda.
We especially want to thank Robert Drimones for his attention to customer service and follow up. There were a couple of hiccups at the beginning of the relationship which is the point that Robert stepped in and made a concerted effort to correct the situation and reassure us that the outcome would be to our liking and sure enough the company came thru and did an excellent job.
We are very, very pleased with the solution that your company provided and will go out of our way to recommend it family, friends and customers that I have contact with thru the real estate office that we own and operate.
Thanks so much for taking care of our problem and leaving us with ‘warm fuzzy feelings’ about your company and entire staff. |
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- Rick P. of Punta Gorda, FL |
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