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I recently crossed paths with a family of mice, unfortunately, in my garage. While this was no big surprise as I live in a home with a crawlspace, normally these little creatures only come out at night, hence, "Out of sight, out of mind." However, this family of mice were on a daytime outing and very much, "Not out of sight." This latest encounter brought to mind all the 'critters' that have chosen my crawlspace as a home over the years, everything from snakes to a colony of rats that completely destroyed my insulation. Having recently replaced the insulation, I decided to do something about it. I have seen the trucks with the black and white stripes a number of times in the past and I knew that their methods were humane and pet-safe. I called Wildlife Solutions and within a day Eben McDermott, Senior Project Administrator, inspected the interior and crawlspace of my home, performing a full analysis of my problem. He took the time to answer all of my questions and explained many of the habits of the animals with which they come in contact. Quite frankly I was intrigued with his vast knowledge and his willingness to take his time in answering all of my many questions. Upon his departure, I was confident that the process he described to 'critter-proof' my entire home would be second to none! I had the opportunity to meet several technicians while the work was being done on my home. All of these gentlemen were quite knowledgeable and polite. There was, however, one technician that really stood out. His name is Justin Thomas. His tenacity to utilize the humane methods and practice the overall principles of Wildlife Solutions was reflected in his exemplary service. He responded to my home on the Fourth of July weekend just to check traps and I am grateful that he did, as there was a "collection" to be made. In speaking with this gentleman, it is clear that he is committed to doing the best job he possibly can in maintaining the highest principles of Wildlife Solutions. I am very grateful that I had such a wonderful crew working on my home in the less-than-ideal weather conditions we can all count on during the mid-summer months in the lowcountry of SC. I would recommend Wildlife Solutions to anyone with a nuisance wildlife problem on their property. Their commitment to addressing problems using poison-free, humane solutions with skilled professionals who are "on-call" around the clock will certainly have me recommending Wildlife Solutions to all my friends and neighborhood acquaintances. It's not often that one comes across a company in the service industry that provides skill, knowledge and top notch customer care. Thanks again, guys, for all of your hard work. |
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- Y. C. Turner of Goose Creek, SC |
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I was going out of my mind with the rodents underneath and inside my mobile home. Every evening the scratching and gnawing sent me to bed earlier and earlier. I did not know where to turn. My son came for a visit and said he could smell urine and heard noises in the night. I either had to pack up and leave (not really an option), or find help. I looked in the phone book and called a couple of places, and then I called Wildlife Solutions. On July 9, Robert Hall came out to do the very thorough inspection and explained what needed to be done. Although I thought it was rather expensive I was desperate and gave the go ahead. It was worth every penny. Robert Hall, Dean Coffman and Chuck worked in the terrible heat to make sure that the problem would be solved. Not only that, they were professional, supportive, and showed their concern. They treated me as I think they would want someone to treat their grandmother. In other words they were the best. I cannot say enough about how pleased I am with the results. Thank you so very much for everything. I would not hesitate to recommend your company to my friends and neighbors.
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- Madelaine W |
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We recently had a rodent problem and called your company. Robert was very professional and throrough. He took the time to listen to us and reassure us. He also made suggestions that we could do to sucure our home even more. Robert is an asset to your company. We will highly recommend your company. |
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- Katherine C of New Port Richey |
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On Sunday February 4, 2007 our alarms were set off and the police arrived to assess the situation. They entered the building and counted three sets of eyes from raccoons... We called Wildlife Solutions and by 4:40 in the afternoon our "hero" arrived, Robert Hall. Robert knew we were in a bad way and in big need of help, especially since our budget is so limited. Adhereing to all of the solutions and recommendations, we also had to have a tree partially removed. We are happy to say today we are raccoon free and able to be of service to our patients!!! None of this would have been possible without the kind hearted gestures from our "hero" your employee, Robert Hall. Please know we are very appreciative and value the knowledge he was able to share with us. |
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- Melissa F of New Port Richey, FL |
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As published in the Bradenton Herald June 22, 2004:
We recently discovered we had an uninvited houseguest under our home. I called the Florida Fish and Wildlife Services to ask whom to call to trap the critter. They gave me a few names and numbers. Mot one of then returned my call. I called back and they gave me a few more names with the same results. I then called every animal trapper in the yellow pages. Wildlife Solutions was the only company who responded. Within two days, Brett, our area technician, had the critter in his trap. Thank you Brett! I sincerely hope the armadillo lives a long and happy life in his new home, not under our home. Don't waste your time if you have a similar problem, just call Wildlife Solutions! Wildlife Solutions humanely traps animals, then takes them to a wildlife refuge. |
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- Coleen C of Parrish, FL |
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First I would like to thank the men that came out to Hecks Haven, in Lake Charles La. after Rita came through. I can't remember all of their names, but they were a God sent.... Went out to Hecks Haven today, and Ms Susie is back to work, not that she ever stopped. We got to talking about you all that came out to help her in her time of need, with the animals and all. ...But you guys came through for us, in so many ways....I can't thank you enough for all you did. God Bless you all, keep up the work you are doing, it means so much. |
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- Leah L. |
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I want to commend both Christian and Craig for their hard work and honesty while dealing with the rodent problem in our home. They were polite and reliable and took the extra time required to complete a difficult repairs job. Because of their efforts I will happily refer your company to others. |
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- Patricia S of Tampa, Florida |
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The work done by Wildlife Solutions was done professionally, on time and on schedule. The staff is knowledgeable and takes time to explain things in a way that is both understandable and very interesting. There was a keen respect for both the customer, the problem and the wildlife itself. |
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- Connie B of Tampa, Florida |
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My neighbors and I just wanted to thank you again for helping us get the raccoon out of my next-door neighbor's tree. The poor animal had been stuck, hanging by one arm 30 feet up in the tree for hours, and no one would help us get it down except you. |
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- Annie S of Lake Mary, FL |
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My husband and I would like to express how pleased we are with the level of service and thoroughness provided by your representative, Robert Hall, who has been treating our home to rid it of rodents. During the search for a company to handle this problem, we contacted other services in addition to Wildlife Solutions. One service showed up late, didn't make notes, and never called back with an estimate. Robert arrived on time, asked questions, listened to the answers, took a tour of the inside and outside of the home, including inspecting the roof and crawl space areas. He provided us with an assessment of the situation, a procedure to rid our home of rodents as well as an estimate. Robert and Wildlife Solutions have remained true to the company guarantee, 'Gone for Good Guaranteed.' We so rarely encounter companies who are willing to stand by their word and products when faced with a difficult task, such as this one. We have begun spreading the good word about Wildlife Solutions to our neighbors. We are satisfied customers! |
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- Edward and Claudia D. of St. Petersburg, FL |
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After using your unique services to rid my home of a rodent problem and being completely satisfied, I recommended your company to my employer as a solution to a problem we were having at one of our facilities with bats. The professionalism displayed by Rod and the rest of your staff helped diffuse a potentially larger problem. Thousands were removed and released at a remote location without losing a single life. You guys are great! |
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- Bill W of Pinellas Park, FL |
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Just wanted to say that Jason has done an excellent job of helping us address our rat infestation. Not only was he meticulous and methodical at trapping them and sealing our house's entry points, he has done an excellent job at educating me and my wife on the nature of the problem. We're much more informed home-owners as a result. |
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- Larry C of Orlando, FL |
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Just a short note to tell you what an excellent job Jason did trapping our two opossums and squirrels. The traps were clean and the bait was changed every day, even when an animal was not caught. When our trap held an animal, he quickly came to pick it up and released it in a safe environment. he was careful driving on the school ground and conducted himself in a very professional manner. This is the second time we've used Wildlife Solutions and I can honestly say you've gotten better. Thanks so much and kudos to Jason. |
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- Dale of Orlando, FL |
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Just wanted to let you know that our technician, Brett, represented your company very well. He was very professional and communicated with us regularly and made numerous service calls until the problem was resolved. Thank you! |
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- Suzy H of Orlando, FL |
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We wanted you to know how happy and satisfied we are with the manner in which you rescued the raccoon family from our attic. The professionalism your team showed, and the genuine concern not only for our wellbeing, but also the safety of the wildlife made us realize we had made the right decision in choosing your company. We would not hesitate to recommend Wildlife Solutions to our friends and neighbors should they ever need your services. |
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- Robert and JoAnne Y. of Winter Park, FL |
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I am writing this letter to thank Wildlife Solutions, particularly James Burkshire, for the perseverance and professionalism exercised while I was encountering a unique and challenging situation at my home. During this two month debacle, Wildlife Solutions was responsive, professional and very sensitive to my obvious frustration. They were bound and determined to assist until the problem was solved, once and for all. Thanks again for the hard work and dedication during a very difficult situation for me. It's nice to know that there are honest, dedicated companies such as Wildlife Solutions still in existence. I will be glad to provide a reference whenever necessary and will recommend your services in the future. |
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- Karen C. of Orlando, FL |
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This note is to commend Brett Hadsall for his outstanding job in removing and entire family of raccoons from our attic. He is a fantastic young man! His pleasant personality, courtesy, and hard work are truly exceptional. In addition, his concern for the animals is remarkable. Thank you for sending Brett to us! |
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- Mary S of Bradenton, Florida |
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Just wanted to write a quick note to let you know how pleased I am with the professional and courteous service I have received from your field representative here in Charleston, SC. Bryan Davis has called prior to every visit, arrived when he said he would and carried out the service quickly and efficiently. Its good to know that there are still companies out there that believe in customer satisfaction. You will always be first on my call list for any similar problems and always the one I recommend to friends. Thanks! |
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- Evan J of Charleston, SC |
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I knew there was an armadillo under the house but when the deck was stripped off to replace it, we discovered an Armadillo-dominium - a megaplex complete with movies, shopping, fine dining, tennis courts and a water park. Clent swore he would get his armadillo and, he did - along with 6 raccoons, three opossums, and a box turtle - all in unbaited traps. (The neighbors were relieved to know that the Terrifying Tortoise would no longer be lurking to leap out and frighten small children.) It has been a true Wildlife Adventure - with Trapper Clent as our guide. What a kind, patient young man he is. Your organization is to be complimented on the caliber of its employees. Thanks for your help and a particular thank you to Clent. |
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- B.H. of Atlantic Beach, Florida |
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I just want to say I can honestly recommend Wildlife Solutions to all my friends because of Robert. He is so professional and takes care of the problems I have had and nothing has been too hard for him. He is reliable and assures me he can fix it. What a wonderful worker you have in Robert. |
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- Nancy B of Largo, Florida |
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