Field Notes

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A Wildlife Solutions Hero
Tuesday, May 11, 2010

Saving lives is our business. Granted, usually it's the lives of scared animals that wandered into a home to find shelter and ended up in a sticky situation. However, recently one of our field technicians had his heroic tendencies tested when he had to think quick and save the life of one of our customers. Everything started out pretty normal. Brenner, a field technician, went over to a nice woman's house to do an inspection on her home. He noticed immediately that she was very hands-on and curious about the process. After a quick visit to his zebra-striped truck to write up the estimate, he found no response when knocking on her door for several minutes. Nervous that something wasn't right, he walked around back and found a door cracked open. He called her name, still with no response. When he peeked in, he was shocked to see her laying on the kitchen floor in a pool of her own blood. We don't really know how the story ended up because he ran out of there screaming and went home to take a nap........... just kidding. Brenner immediately ran over to her and began administrating CPR and dialing 911. His quick wit allowed him to keep her alive until paramedics arrived. Apparently, during the short time that Brenner was in his truck, the customer experienced a seizure, had fallen, and hit her head on the way down. Doctors say she would have surely died if he wasn't there at that moment.

We're always impressed with the great work our field technicians do on a daily basis, but today we're especially proud. Heroes come in all different shapes and sizes. And as much as we at Wildlife Solutions try to train our employees to be ready for any situation, we definitely didn't have this one in our training manual. We are always looking for people of the highest character and ability to join our team and it doesn't surprise us one bit that Brenner was able to act quickly in this stressful situation and save the life of one of customers. We all wish her a speedy recovery and just can't give enough praise to the quick thinking and level headedness of our main man, Brenner.

So really, the moral of the story is that if you ever experience an animal problem, make sure to call Wildlife Solutions...it could save your life. ;)